How Start My Own Cleaning Business – There are currently 1.47 million people working in the cleaning and hygiene sector in the UK, representing 5% of the UK workforce.
If you’re considering starting your own cleaning business, this number may seem encouraging, knowing that it’s a steady job, or scary considering the competition.
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How Start My Own Cleaning Business
In fact, 2023 is a good year to get into the cleaning business. It’s a service that’s always in demand and it’s easy and inexpensive to do freelance work. Even in today’s cost of living crisis, many people are still looking for cleaners.
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So whether it’s a full-time business or a part-time employee, here’s how to start a cleaning business on a budget and grow it to meet your goals.
Starting a cleaning business is one of the cheapest businesses you can start. It requires a very small initial investment, generates a solid income, and is easy to scale. This makes it a good deal to get into, whatever your interests.
Whether you want to stay small and localized or your goal is to grow, the path to scale is straightforward and easy to follow.
On a budget, you can start a cleaning business for less than £15. This covers the cost of any cleaning supplies you will need.
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It is possible to start with 0 costs if your customers ask you to use their cleaning products, which is normal. However, it is recommended to have your products available.
This price does not include other costs you will pay as your business grows. Once you include the costs of registering your business, insurance and advertising, the total cost of setting up will be £150.
If you wish to work on commercial cleaning projects, additional costs such as professional training, equipment and DBS checks apply, which will cost £150 on top of other costs.
You don’t need a license or qualifications to start a cleaning business in the UK, but you do need to register your business for tax purposes.
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It can also be worth getting a DBS check before you start, as this will help reassure clients and allow you to win work that you otherwise wouldn’t be able to do. However, it is not necessary to do it like this.
When you are starting out as a cleaner, if you earn less than £1,000 in your first tax year, you do not need to register with HMRC. However, we strongly encourage you to do so, as it will make your life easier once your business grows. If you earn less than £1,000 you won’t be taxed at all.
As a sole trader in the cleaning industry, you are not required to have insurance, however, it is a good idea to take out liability insurance in case of property damage during your work. It costs £120.
Additionally, if you hire cleaners to work for your business, you are legally required to carry employer’s liability insurance. This covers the cost of damages if one of your employees or subcontractors gets into trouble.
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When you’re starting out, it’s a good idea to set your rates at the lower end of the market scale, usually between £10 and £15 an hour. This will allow you to gain more customers sooner. As you grow, you can increase prices and move from an hourly model to a quoted rate.
At this point you should be paying between £300-350 per month per accommodation – for 4 weekly cleanings. However, you should base your prices based on the number of your customers and the location in which you operate.
Some of these products can be found cheaper in store, so it is important to visit your local store before purchasing them online.
If you have a carpet cleaner, this is also a great way to make extra money. You can charge carpet cleaning as an additional fee, allowing you to earn more with each cleaning.
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There are a number of different methods you can use to attract customers when you start cleaning, but the best way to do it inexpensively is to print flyers or place an advert on Gumtree.
This is probably the cheapest way to attract new customers. Depending on your desired startup cost, you can:
Once you have your flyers, and maybe a few business cards if you want to look very professional, start sending them out to your target audience.
It may be a good idea to focus on high-quality properties, as these can be more profitable. However, all household items are useful.
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Remember that you will need to bring your own cleaning supplies, including a vacuum cleaner, so keep that in mind if you don’t have a car.
Gumtree is a great way to get your first customers and it’s cheap. Simply create a Gumtree account and create an ad offering your cleaning services. This will cost between £7 and £12.
The great thing about Gumtree ads is that they are local, meaning local people will see your ad. All you need is 3 or 4 people to join you and you are operational.
Of course, Flyers and Gumtree aren’t the only methods you can use to attract customers. Other options such as using social media, word of mouth recommendations or other paid services are also options available to you.
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Another site to check out is Bark.com, this allows you to increase your profile with potential buyers in the area you want to look at.
Once your client starts contacting you, you need to arrange your first cleaning. How you handle this is important because it will determine whether or not you can retain the customer as a repeat customer.
The first problem allows you to evaluate the duration of cleaning and its duration. This avoids the situation where the customer thinks the job will take 2 hours and is willing to pay a price that actually takes 4.
This also avoids the situation where you ask for more than the customer expects or are forced to clean less to ensure the cleaning is completed on time.
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The second advantage is that you have the opportunity to meet the client in person and get to know each other better. This makes you appear more professional and allows you to get customer feedback.
Asking the right questions is a powerful tool that will help you win customers and provide excellent service.
When you arrive at the site, prepare your questions in advance. You need to learn about their quirks and cleaning options. This will keep them from getting discouraged.
If you don’t do laundry or dishes, let them know. Explain what cleanliness covers and what it excludes.
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Remember, good customer service is the key to winning customers in the long term. Most cleaning companies don’t offer great service, if you do you will stand out.
For more tips on how to manage your customers and provide the best possible service, we’ve written an article on improving your customer communication.
In most cases, those who contact you will start by asking you to clean and not talk about repetitive work. However, it’s usually a way to test yourself.
If you clean to a high standard and the customer is happy, they are more likely to ask about regular cleaning. At that time, you can schedule the day and time and save it for weekly cleaning.
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As you acquire more customers, it’s important to stay organized and track the deals you’ve closed. To make your life easier, we recommend investing in a good CRM with service scheduling functionality.
This type of investment may be costly for you at first, but once your business begins to grow, it is a wise investment to make.
Is a good choice for this because in their software you can set up recurring payment plans that allow you to easily organize your activities and collect payments for recurring subscriptions. This is even more useful once you move to a per-task pricing structure rather than per hour.
This is something we cover in detail in our article on how to secure recurring income.
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Once you have a steady stream of customers, you can start thinking about growing your business. This means hiring an extra cleaner.
We generally recommend doing this when you have around 15 houses, but do this step whenever you are ready. However, keep in mind that if you charge a low hourly rate, you will need enough clients to support the additional pay.
To do this, create an account and post an ad for a part-time cleaner working in your area of operation. You must include the hours they will work per week and where they will work. Additionally, the more information you can provide, the better.
Once you have accepted the candidates, take them to a clean trial where you will protect them while they work. This way you can make sure they clean
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